July 31, 2019
May 29, 2019
Intelligent Contact Center Index
Intelligent Contact Center Index Research Index by Topic View All Artificial Intelligence Business Process Management Clickwrap Transaction Platforms Collaboration Content Experience Platforms Content Management De
February 13, 2019
Content AI
About | Recent Research | Related Content | Recent Blogs Topics Artificial Intelligence AI Platforms and Architecture Agentic AI and Agentic Systems Generative AI Computer Vision AI Agents and Agent P
February 5, 2019
Betsy Burton
Analyst Profile Betsy Burton Vice President of Research and Aragon Fellow Over 30 years of industry experience Santa Cruz, CA Vice President of Research and Aragon Fellow Betsy Burton joined Aragon R
October 3, 2018
Software AG Acquires Built.io for Hybrid and Cloud Integration
by Jim Sinur On September 28th, Software AG announced the acquisition of Built.io, a San Francisco-based iPaaS company, to extend Software AG’s webMethods Integration Platform. While the primary motivation was to
September 18, 2018
Intelligent Contact Center
About | Recent Research | Related Content | Recent Blogs Topics Artificial Intelligence AI Platforms and Architecture Agentic AI and Agentic Systems Generative AI Computer Vision AI Agents and Agent P
August 23, 2018
Intel CEO Search: Diane Bryant Is the Right Pick
by Jim Lundy Intel's quarterly earnings have come and gone and they are still no closer to naming a new CEO. Intel CEO Brian Krzanich was forced to resign in June 2018 and current Intel CFO Brian Swan is serving as int
July 24, 2018
Hot Vendors™ in Dynamic Experience Management, 2018
Hot Vendors™ in Dynamic Experience Management, 2018: From Headless CMS to Personalized Customer Journeys Research Note /*< 
July 19, 2018
Special Report: Aragon Research Hot Vendors™ for 2018 (Part II)
Special Report: Aragon Research Hot Vendors™ for 2018 (Part II) Part II of our Hot Vendors for 2018 recognizes noteworthy, visionary, and innovative vendors in conversational AI, digital business platforms (DBPs)
July 10, 2018
Smart Cities: Powered by Integrated Intelligence
Smart Cities: Powered by Integrated Intelligence Research Note /*< 
October 4, 2017
Workflow and Content Automation – Aragon Research
About | Recent Research | Related Content | Recent Blogs Topics Artificial Intelligence AI Platforms and Architecture Generative AI Computer Vision Conversational AI Cloud Collaboration Content Manag
September 29, 2017
Customer Journey Mapping
Customer Journey Mapping What Is Customer Journey Mapping? The customer journey is the complete sum of the experiences that customers go through when interacting with a company, and in the competitive digital
August 21, 2017
Talent Management
About | Recent Research | Related Content | Recent Blogs Topics Artificial Intelligence AI Platforms and Architecture Generative AI Computer Vision Conversational AI Cloud Collaboration Content Manag
Corporate Learning
About | Recent Research | Related Content | Recent Blogs Topics Artificial Intelligence AI Platforms and Architecture Generative AI Computer Vision Conversational AI Cloud Collaboration Content Manag
July 20, 2017
Business and IT Glossary
Business and IT Glossary Use the Business and IT Glossary as your tool to navigate and keep up with the latest IT terms and business definitions. Need personalized guidance? Schedule Free Analyst Inquiry Trending
May 8, 2017
Webinars 2016-2017
Webinars 2016-2017 Optimize the Customer Experience: 7 Essential Requirements for Customer Journey Mapping With: Jim Sinur, VP Research and Aragon Fellow at Aragon Research Live online: Septem
April 18, 2017
Intel and AI: Why Their New AI Products Group Matters
By Adrian Bowles (Aragon Research) – Intel has quietly been building out its competencies in AI. They have been buying AI startups, investing in education and open source initiatives, and now they are consolidating and
April 12, 2017
Special Reports – Aragon Research
Special Reports Contact Us Analyst Inquiry Vendor Briefing Special Reports are collections of research notes that address a particular business or IT topic or issue our clients are facing. Special Repor
April 11, 2017
The Aragon Research Technology Arc™ for Artificial Intelligence, 2017
The Aragon Research Technology Arc™ for Artificial Intelligence, 2017 Research Note /*< 
March 7, 2017