![[Free Research] SWOT for Bots Depositphotos 116414258 xl 2015 - [Free Research] SWOT for Bots](https://aragonresearch.com/wp-content/uploads/2020/03/Depositphotos_116414258_xl-2015.jpg)
[Free Research] SWOT for Bots
Research Note 2019-54
26 November 2019
Author: Adrian Bowles, Jim Lundy
The chatbots are coming—should we be afraid or should we welcome them? This research note outlines a process for evaluating modern software robots (bots, or digital labor) to augment or replace human workers. We present options for selecting digital labor candidates that build on best practices in human capital management (HCM).
![[Free Research] SWOT for Bots Free Research SWOT for Bots 244x300 - [Free Research] SWOT for Bots](https://aragonresearch.com/wp-content/uploads/2020/02/Free-Research-SWOT-for-Bots-244x300.png)
Topics
- Artificial Intelligence
- Cloud
- Collaboration
- Content Management
- Digital Business
- Digital Marketing
- Digital Transaction Management
- Digital Workplace
- Employee Engagement
- Enterprise Business Architecture
- Enterprise Video
- Intelligent Contact Center
- IoT
- Sales Enablement
- Security
- Unified Communications and Collaboration