Sales development representatives (SDRs) are under pressure to find and qualify leads, even under the unique circumstances of COVID-19. Potential customers may be facing budget cuts as they navigate job security challenges, loss of business, and more, and this may make them more difficult to engage. It’s critical that SDRs have the appropriate tools, technologies, and strategies to sell remotely—especially as more and more businesses become increasingly digital. This assessment will help SDRs and their managers determine the gaps in their strategy.