Digital Transformation Depends on Enterprise Architecture
Enterprise architecture (EA) has emerged as a critical discipline to help enterprises align their assets with their business strategy. It works to bridge the gap between strategy and execution by delivering business outcome-focused roadmaps, models, and frameworks that enable balanced and informed investment decisions. Today, the pervasiveness of technology and the pace of innovation have made it more important than ever for enterprises to adhere to the guidance EA provides.
How Can You Measure the Value of Enterprise Architecture?
Since EA guides and informs investments and decision-making, it can be difficult to fully measure its direct impact. However, CIOs and other business leaders can use a combination of both direct and indirect methods to measure the success of EA. These include selecting several metrics that support a given business outcome and measuring EA against those metrics, as well as softer metrics, such as surveying internal and partner organizations.
Digital Transformation Begins with Enterprise Architecture
Betsy Burton, VP Research and Aragon Fellow
Where's enterprise architecture (EA) headed in 2020? Join this complimentary webinar on May 22nd at 10 am PT/1 pm ET to learn how EA is influencing digital transformation and how it will affect your investment planning.
Understanding Enterprise Architecture in 2019
Leading organizations use enterprise architecture frameworks as guides and inspiration on the types of deliverables they might create. EA is a discipline that is continuing to evolve investment deliverables.
Context-Driven Customer Engagement: Beyond Customer Experience (CX) Management
This research note explores the changing customer expectations and illustrates a stepped evolution toward AI-enabled context-driven customer engagement.
What is Enterprise Architecture in 2020?
This note highlights how leading organizations are using EA, including business architecture, to balance investment and cost-cutting decisions by answering five of the most common questions about EA today and going into 2020.
It's Time for the "Business Versus IT" Debate to be Over
People in IT view themselves as enablers for business. The reality is, technology is very often the source of critical business differentiators—strategic and operational.
"We Have A Business Strategy, But..."
“We have a business strategy but you’re not allowed to see it.” This blog explores how business and IT leaders are supposed to execute an actionable business strategy when it is not transparent.
The Next Evolution in Customer Experience (CX)
This blog explores the recent transformation and prepares you for the next evolution in customer engagement: context-driven customer engagement (CE).