[Free Research] The Aragon Research Globe for Enterprise Content Platforms, 2020
Research Note 2020-19
14 May 2020
Author: Jim Lundy
Enterprises today are in a race to become digital, and that means looking at all of their current systems and evaluating what needs to be done to automate processes and speed things up. The enterprise content management market shifted to a platform approach last year. It is serving many providers well that adopted a market approach, which includes content services and intelligence (e.g., artificial intelligence). We look at this market as being in transition from a focus on managing content to one of processing and automating content. This research note overviews the current state of the ECP market, defines the new shift to content platforms, and evaluates 12 vendors in the enterprise content platform (ECP) space.
- Artificial Intelligence
- Cloud
- Collaboration
- Content Management
- Digital Business
- Digital Marketing
- Digital Transaction Management
- Digital Workplace
- Employee Engagement
- Enterprise Business Architecture
- Enterprise Video
- Intelligent Contact Center
- IoT
- Sales Enablement
- Security
- Unified Communications and Collaboration