Analyst Profile
Jim Sinur
Former VP, Aragon associate until 01/2019
50 years of industry experience
Glendale, AZ
Vice President of Research and Fellow Jim Sinur joined Aragon Research in 2016.
As a distinguished thought leader, Jim covers digital transformation, the digital business platform (DBP), the Internet of Things (IoT), cognitive delivery, and the intelligent workplace.
Prior to joining Aragon, Jim spent 20 years at Gartner, where he was critical in creating the first Hype Cycle and Maturity Model, which have become a hallmark of Gartner analysis, along with the Magic Quadrant. Prior to Gartner, Jim was a director of worldwide technologies at American Express.
Coverage Areas
Business Process Management (BPM)
Digital Transformation
Internet of Things (IoT)
Digital Business Platform (DBP)
Intelligent Workplace
Customer Journey Mapping (CJM)
Robotic Process Automation (RPA)
Jim Sinur's Latest Activity
Latest Research
The Aragon Research Tech Spectrum™ for Customer Journey Mapping, 2019
January 16, 2019
Place Yourself Properly in Your Customer's Journey
November 6, 2018
Hot Vendors™ in Robotic Process Automation, 2018
October 19, 2018
On-Demand & Upcoming Webinars
Actionable Insights for 2019: Top 10 Predictions
on-demand
Balancing the Customer Experience with Financial Outcomes
on-demand
How Business and IT Leaders Can Drive Transformation Momentum
on-demand
Latest Blogs
Is Robotic Process Automation a Bubble Ready to Burst?
December 21, 2018
Only Genius Organizations Can See the Differences in Customer Experiences
December 7, 2018
SAP's Recent Acquisitions Show Digital Savvy
November 27, 2018
- Artificial Intelligence
- Cloud
- Collaboration
- Content Management
- Digital Business
- Digital Marketing
- Digital Transaction Management
- Digital Workplace
- Employee Engagement
- Enterprise Business Architecture
- Enterprise Video
- Intelligent Contact Center
- IoT
- Sales Enablement
- Security
- Unified Communications and Collaboration
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