Analyst Profile

nicole speciale team - Nicole Speciale

 

Nicole Speciale

Former Associate Analyst, Aragon associate until 08/18
Silicon Valley, CA

Nicole Speciale joined Aragon Research early in 2018 as an associate analyst and editor. She provides coverage on the marketing automation, customer relationship management, contact center, and digital workplace markets.

Prior to Aragon, Nicole was an assistant editor at Emerald Publishing and is a co-author of the textbook Studying Digital Public Spaces. Nicole graduated magna cum laude from Santa Clara University with a B.S. in sociology.

Coverage Areas
Contact Center
Customer Relationship Management (CRM)
Digital Workplace
Marketing Automation