Business and IT Glossary
Use the Business and IT Glossary as your tool to navigate and keep up with the latest IT terms and business definitions.
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Artificial intelligence (AI) extends the abilities of its human counterparts and can search, read, understand, and categorize various sets of unstructured data faster than any human or team can. Read More >
AI Agents, formerly known as Chatbots, are software applications that have conversational capabilities and can do two basic things. First they can answer questions. Second, they can also perform tasks. AI Agents still have to be trained and often that is what holds enterprises back from deployments. Read More >
Browse Alphabetically
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C
- Career Assistant
- Change Management
- Clickwrap Transaction Platforms (CTP)
- Cloud Content Management
- Cloud Office Suite
- Cloud Transformation
- Cognitive Computing
- Compliance Training
- Collaboration
- Collaboration Platform as a Service (PaaS)
- Computer Vision
- Consumer Privacy
- Contact Center
- Content Automation
- Content Experience Platforms (CXP)
- Content Management
- Content Management Interoperability Services (CMIS)
- Content Marketing
- Conversational Artificial Intelligence (AI)
- Context-Driven Customer Engagement
- Corporate Learning
- Cost-Cutting Initiatives
- Cryptocurrency
- Customer Communication Management (CCM)
- Customer Experience Management (CXM)
- Customer Journey Mapping (CJM)
- Customer Relationship Management (CRM)
- Customer Revenue Optimization (CRO)
- Cybersecurity
D
- Decision Management
- Decision Management Framework (DMF)
- Decision Management Platform (DMP)
- Deep Learning
- Digital Business
- Digital Business Platform (DBP)
- Digital Business Solution
- Digital Business Transformation
- Digital Campus
- Digital Ethicist
- Digital Ethics
- Digital Experience Analytics
- Digital Identity
- Digitalization
- Digital Labor
- Digital Marketing
- Digital Transaction Management (DTM)
- Digital Transaction Management (DTM) Asset Management
- Digital Work Hub
- Digital Workplace
- Document and Contract Analytics
- Document Management
- Dynamic Experience Management (DXM)